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COVID-19

 

We wish to offer reassurance that we are doing everything we can to protect our guests while continuing to offer a high quality experience.

 

We are in the unique position of being able to offer accommodation where guests can practice very good social distancing. We accommodate a small number of guests each night and our yurts are all very separated and well-spaced from each other in the great outdoors. The Lodge is a communal building but at 400sqm is very large for the number of people using it and allows plenty of space to avoid close contact with others. Every room has multiple entry and exit points. The showers in the Lodge are wet rooms, fully contained, so no shared changing-rooms. There is direct access to the loos and showers from outside, without having to pass through common areas. A detailed breakdown of all measures being taken can be read further below

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SAFETY MEASURES AT LOUGH MARDAL LODGE

 

To ensure the health of all guests - while continuing to offer a high quality experience - we have made some adjustments;

 

  • We are fully signed-up members of Failte Ireland's Covid-19 Safety Charter

  • There is a 'Self Check-in/out' policy in place to minimise social interaction.

  • The Lodge has multiple entry and exit points 

  • We have always strived to maintain the highest level of standards with our cleaning. Frequency of cleaning and disinfection of public high traffic areas has been increased, with particular attention to all hard touchable surfaces including door handles, chair arms, light switches, lanterns, kettle, toasters, key fobs, keypads on lockers, etc

  • The Guest Information folder in each yurt has been removed and is now available online, a link to which will be emailed one week prior to arrival.

  • Hot water bottles are sanitised in between use

  • We ask guests to adhere to the public guidelines to minimise the spread of the virus. 

  • Tissues are provided in all the yurts and Lodge and we ask that they are disposed of in the bins provided.

  • Hand santisers are provided in all yurts and at all entry and exit points in the Lodge. 

  • Guests are welcome to eat in the privacy of their own yurt (just please remove all food/packaging waste on departure).

  • The showers in the Lodge are wet rooms, fully contained, there are no shared changing rooms.

  • If at any stage during their stay a guest feels unwell or shows signs or symptoms we ask they remain in their yurt and alert us straight away.

  • If Government lockdown measures progress to the closure of hotels/tourism accommodation we will arrange a booking postponement or a gift voucher for the value of the booking.

  • This is a dynamic and ever-changing situation which we will be monitoring closely and will be paying heed to all new government guidelines and adapting our policies accordingly, potentially at short notice, so please bear with us.

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If ever there was a time to escape, breathe in fresh air in the great outdoors and decompress from the madness,  this is it. We cannot 100% guarantee a safe haven unfortunately but the odds here aren't bad.

 

See you soon!

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